Frequently Asked Questions

Use the search by name or reference in the search bar at the top.

Go to the animal card → "Owners" tab → Add the new owner → Set as primary.

Only an administrator can edit a validated consultation. Contact your supervisor.

Check that alerts are enabled in the configuration and that the cronjob is active.

Animal card → Edit → Check "Deceased animal" → Enter date of death → Save.

Before billing, change the main owner in the "Owners" tab of the animal card.

Yes, via CSV import. Contact the administrator for the required file format.

This action is reserved for the administrator. Admin Menu → Dictionaries → Vaccine Types.

The animal card with its 17 tabs contains all the history: consultations, vaccinations, hospitalizations, documents, etc.

In the animal list, use the "Export" button to download a CSV or Excel file.

Support

For any questions or assistance:

Built-in Help : Veterinary Cabinet Menu → About → Help